Get in Touch With Us

Got a question about how we rank sweepstakes casinos, spotted something that needs updating, or want to flag an issue with one of the platforms we cover? This page explains how to reach us and what you can expect once you do.

How to Contact Our Team

Email is the best way to reach us. We read every message that comes in and aim to reply within two working days. Send your note to [email protected].

A short summary of what your message is about helps us route it to the right person and get back to you faster — whether that's a general question, a correction, or feedback on a specific sweepstakes casino review.

What You Can Get in Touch About

• Questions about how sweepstakes casinos work — If you're unsure about the difference between Gold Coins and Sweepstakes Coins, how redemption thresholds work, or why a platform isn't available in your state, ask us directly.
• Corrections and accuracy checks — Sweepstakes casino terms, eligible states, and welcome offers change often. If something on our site looks out of date, including any of the offers we list for Spinblitz, Casino.Click, Free Spins, or the other operators we cover, let us know so we can look into it.
• Feedback on our rankings — This site focuses on which sweepstakes casinos tend to process redemptions faster. If you have relevant experience or a suggestion for how we present that comparison, we're open to hearing it.
• Responsible play concerns — If you or someone you know is struggling with the amount of time or money spent on any social casino, tell us in your message and we'll point you toward appropriate resources.
• Partnership or editorial enquiries — If you represent a sweepstakes casino operator or a related business and want to discuss working with us, introduce yourself and explain what you have in mind.

What to Include for a Faster Reply

If your question relates to a specific platform, it helps to mention which one and, where relevant, your state — since eligibility for sweepstakes casinos varies considerably across the US and some operators restrict or exclude certain states entirely. If you're asking about a redemption issue, age requirement, or identity verification step, a brief description of what happened is more useful to us than a general complaint, since these processes differ from one operator's terms to the next.

We are not able to access your individual account with any sweepstakes casino, process redemptions on your behalf, or verify your identity for a platform. For account-specific issues, including delayed redemptions, deposit problems, or KYC document requests, the fastest route is always the operator's own support channel, since only they can see your account details.

What Happens After You Send a Message

Every message is read by a real person on our team rather than answered with an automated reply. We typically respond within two working days, though this can take a little longer during busier periods. If your enquiry needs more research, such as checking a state's current legal treatment of sweepstakes promotions, we'll say so and follow up once we have an answer.

We don't offer legal advice about whether a specific sweepstakes casino is permitted in your state. Laws in this area change frequently and vary by jurisdiction, so if you have a specific legal question, we'd encourage you to check the operator's own terms and, where needed, speak to someone qualified to advise on your situation.

Before You Write In, You Might Find It Faster to Check Here

Some questions are quicker to answer through our existing content than through email. If you're trying to decide between platforms, our comparisons of non-GamStop casino options and our sweepstakes casino rankings cover eligibility, welcome offers, and redemption terms for the operators we review, including Spinblitz, Casino.Click, Free Spins, SplashCoins, Crown Coins, and others further down our list. That said, if you can't find what you need there, contacting us directly is always fine.

A Note on Keeping Our Content Reliable

Sweepstakes casino terms, eligible states, and promotional offers shift regularly, and no comparison site can catch every change the moment it happens. Reader feedback genuinely helps us keep pages accurate. If you've noticed a discrepancy between what we've published and what an operator currently states in its own terms, we'd rather hear about it and correct it than leave it standing.

Thank you for taking the time to read this far. Whatever the reason for getting in touch, we look forward to hearing from you.